4results Workplace Solutions

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baselign

Align your organization 4results

The Ah-Ha! Factor

Establish a culture of service

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Build a High Performance Team

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Unleash individual performance 

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The right outcomes the first time 


 

What our clients are
saying about 4results

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What We Do - 4results!

The series of questions below highlight the range of challenges many organizations face today.  At 4results, we provide real solutions to these challenges that help businesses and organizations grow smarter, stand stronger, last longer and produce more.  As you explore the answers below, you might just find a solution or two you’ve been searching for!

Concerned about low morale? Lacking a clear vision and plan to generate business outcomes?
Struggling with high turnover? Fixing the same problems (firefighting), only to have them come back again and again?
Experiencing flat or falling productivity? Continuing to do things just because it is always the way you have done things?
Faced with sagging profits and/or shrinking margins? Taking too long to make critical business decisions?
Having a hard time finding the right people to hire? Getting beat to the punch by your competition?
Challenged by ineffective leadership and employee teams? Struggling to make the changes necessary to remain competitive?
Hampered by poor communication between employees? Receiving customer complaints about service?
Investing time and money on training for little or no results? Needing a quality facilitator for your staff, leadership or board retreats?
Spending too much time on employee evaluations for too little result? For further information...


Concerned about low morale?

We determine the challenges facing your workforce and the issues that are causing morale to sag.  Using our tested Organization Alignment Assessment, which is based on our model of Organization Effectiveness, as well as, interviews and focus groups, we provide a comprehensive report of what areas require attention. We work with you to build a plan of action and then support the implementation of key solutions.  We don't just provide you ideas and then leave you to work it out alone, we are committed to working with you to get the results you desire!

"The result of this work was clear.  We were able to refocus our people on the work to be done and provided our management with the key skills to maintain and in some cases improve our levels of productivity and service.  This was significant, especially in the challenging times we were facing.  We were able to restore morale and kept key employees in place," - Director of Training & Development

Struggling with high turnover?

We help you to focus on how to recruit the 'right' people for your organization.  We identify the core competencies needed to recruit people who are aligned with your stated vision and objectives, and then help you measure people's performance, through our innovative assessment tool, Performance4results. Finding the right people from the start and measuring the critical indicators for success in your organization will ensure you attract, develop and retain the right people!

Experiencing flat or falling productivity?

We provide a full organization analysis to determine areas in your organization where productivity lags may be occurring.  We help you to look at both the people and processes you have in place to determine where you are or are not in alignment for maximum Organization Effectiveness.  We use our tested Organization Alignment Assessment in this process.  See how we increased productivity for a major manufacturing organization in this case study.

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Faced with sagging profits and/or shrinking margins?

Sagging profits are usually the result of poor planning  and/or poor execution.  Many times organizations do not take the time to build the  customer relationships and the organizational agility and responsiveness needed in today's marketplace to ensure consistently growing profits.  By applying a comprehensive assessment, plus our focused customer service program The Ah-Ha Factor or our growth program, Smart Growth, we can help you turn around shrinking profits.

Having a hard time finding the right people to hire?

We work with you to look at how you recruit the 'right' people for your organization.  We will work with you to identify the core competencies needed to ensure people match the stated vision and objectives of your organization, based on our model of a high performance organization and helping you to measure these needs though our assessment tool, Performance4results.  We help you attract and retain the right people for your organization. 

Challenged by ineffective leadership and employee teams?

At 4results, we consider ourselves coaches for high performance teams,  We will work with you to put together the building blocks of an effective team and provide focused team development through our team effectiveness process and the proven program, The Team Learning Lab.  To see how our team coaching process can help your business, see this case study.

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"I am very impressed with 4results and this training (The Team Effectiveness Process)...it's the first one that we have had as a team that I believe will bring to each of us some valuable tools to use together and individually...I look forward to the next one (there have been trainings in the past I could not have said this to honestly).” - Executive Director

Hampered by poor communication between employees?

The fundamental building block of any effective organization is good communication.  We help you develop communication skills as your coaches for results focused communication.  We offer these skills both as a cornerstone of our team effectiveness process and team learning lab and through our targeted learning programs in such topics as our award winning Presentations that Work, Management Communication, and Interpersonal Communication Skills, to name just a few.

Investing time and money on training for little or no results?

4results' focuses our results based learning in 4 main areas - Management Skills, High Performance Team Development, Communications and Organization Effectiveness - including our exclusive programs on Smart Growth and the Ah-ha Factor (Customer Service).  Our programs are not just basic courses that end up as binders on a shelf.  They are related to real business issues that you are facing right now and are immediately applicable to the results you are trying to create.  Our learning provides a real and measurable return on investment

Spending too much time on employee evaluations for too little result?

About 90% of all organizations currently have an annual employee evaluation process, of those, over 80% are dissatisfied with the process they use.  4results has worked hard with organizations to create our new web-based performance evaluation - Performance4results - to provide a comprehensive and useful measure for individual performance.  Our evaluation process measures the core competencies that are critical to generating business results, while providing you valuable historical data to create individual development plans and make sure you are getting the best return on investment with your training and development programs.  Performance4results will not only create great results, but will also save you time and save you money!

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Lacking a clear vision and plan to generate business outcomes?

Vision is the critical first step at the top of our model of Organization Effectiveness.  We work with you to ensure you have a clear vision of what you hope to accomplish.  We believe it is a strong and shared vision that helps place a business on track for success.  Though our vision development and strategic planning process we can help you achieve great results.

Fixing the same problems (firefighting), only to have them come back again and again?

At 4results we work with you to get to the root cause of the fires you keep fighting.  These problems that never seem to go away are a drain on your time and resources, and ultimately are harmful to your people and productivity.  With the systemic approach of our Team learning Lab or Team Learning - Problem Solving Program, we get to the heart of the matter, helping you find solutions that last!

4results' enthusiasm and knowledge of leading a team through a process, combined with their ability to quickly grasp our business and relate to our team allowed for a 'result' which exceeded my expectations!" - President

Continuing to do things just because it is always the way you have done things?

4results helps you break out of the rut of 'business as usual' due to lack of vision or planning.  We work with organizations to look at how smart growth can help lead to new and more effective processes and systems for getting things done and generating the business results you desire.  We also work with you to look at your organization's alignment to customer's needs to ensure you are not only moving from good to great, but also beyond.  See our white paper on Getting Beyond Great for more information.

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Taking too long to make critical business decisions?

Decision making and planning processes can take months when not structured and focused on achieving specific business results.  It's kind of like getting stuck in the mud.  At 4results, we provide everything from basic decision making programs to the facilitation of planning processes, retreats and critical meetings for your leadership and/or organization board to ensure you reach the outcomes and decisions you need now!  We help you get unstuck!

Getting beat to the punch by your competition?

4results' vision of pulling the wave represents our commitment to helping our clients get ahead of the pack.  To get ahead of your competition, you need to be clear on the direction you wish to head - we help you with this by ensuring your organization is aligned for success.  We support you in creating a plan for smart growth, and ensure you have the right people and skill sets to achieve your desired results.  It is this combination of  effective organization, smart growth, and targeted learning that will have you stand out among the crowd.

Struggling to make the changes necessary to remain competitive?

One thing is certain is today's business world, change is constant.  4results has extensive experience in leading change for organizations and we are ready to guide you on the right path to a swift and successful change process.  If you are looking to recreate your company mission or vision, redesign the way you do work, or are working through a challenging merger and acquisition, 4results has the expertise to get you through on time, on budget and ahead of your competition!

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"Our division had been through 9 months of uncertainty and a subsequent announcement of an acquisition.  In this time, challenges began to surface, such as retaining key employees, maintaining productivity levels, sustaining focus on the customer, and decreasing morale...The project we implemented quickly engaged our management team in an interactive workshop focused on understanding and actively addressing the concerns of our employees.

In less than 5 days we involved over 100 people in generating solutions for this transition as well as provided key skills in how to lead change and support our employees in successfully moving through the acquisition...4results truly provided the results we needed...I would highly recommend 4results for any Organizational Development and Human Performance needs that you may have." - Training & Development Director

Receiving customer complaints about service?

4results can help with our innovative program for aligning your customer service with a highly effective organization - The Ah-Ha Factor!  Our program helps you to:

  • Evaluate and understand your customer’s NEEDS

  • Determine HOW to deliver what your customers WANT and WOW them in the process

  • Align your VISION, mission & values with your customers 

  • Attract, develop, inspire and retain the right PEOPLE

  • Create a healthy organization that delivers measurable RESULTS

We also have learning programs focused on customer service, listening skills, and presentation skills to ensure you are always providing unparalleled communication and service to your customer.

Needing a quality facilitator for your staff, leadership or board retreats?

At the core of what we do at 4results is help businesses and organizations to grow smarter, stand stronger, last longer and produce more.  Critical to this is the ability to have effective meetings and retreats.  We are proven facilitators that can support your meetings from 2 to 2000, so that not only are they planned and choreographed to maximize the time and people you have, but ultimately to provide you the results you want.  That is why people choose us - simply stated - 4results!

"We chose 4results, for one main reason, because of their excellent reputation for providing results." - Training Manager

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